We Love to Help

We’re thrilled to help customers plan their aluminum or vinyl fencing project, and don’t resort to any old school sales tricks. We believe our fence is a great solution for almost everyone, but in some cases it’s not and we have pointed people in other directions. We truly believe that what’s best for the customer is best for us.

We realize that it can be a shady world out there full of sales people who sometimes resort to old school tricks (would you like me to call you on Wednesday or Thursday?). We’re regular people with regular lives, and we’ve seen it all.

Our commitment to you, our potential customer, is that we will spend time with you on the phone or email and help you plan your fence project, but will never pressure anyone to buy our fence. This means that you can breathe easy when you request a quote or call us!

It’s helpful for us if you have certain information for us before you request a quote or call in. This helps us give you the most accurate quote possible, and if you need to change it down the road- no problem! We usually do multiple revisions for our customers. If possible, figure out the following:

1. The main purpose of your vinyl or aluminum fence.
2. The approximate dimensions of your yard that will be fenced in.
3. The number of gates you think you will need.
4. Whether or not your ground has a significant slope or not.
5. Your ground or soil conditions.

If you have this information handy, we can quote you most accurately. If you’re not ready for a quote and just have generic questions, no problem, give us a shout or shoot us an email. We’re happy to help in any way can.

Just remember that our vinyl and aluminum fence is designed for the DIY market. While it’s not easy to install per se, it’s much easier to install than traditionally installed fencing! If you’re not comfortable installing your own fence, many of our customers find a local home handyman or general contractor to do it for them. Even if they have no experience installing our fence, we haven’t yet seen a contractor who hasn’t be able to easily figure it out!

23 Jan
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Say Cheese! It’s Time for our Photo Contest

Voting for the 2012 Photo Contest begins now!

Voting for the 2012 Photo Contest begins now!

January may be a drab month for some, but here at WamBam Fence we like it because it means that it’s time for our annual photo contest.

The rules are simple:

1. We have chosen the top 25 submissions based on images, variety and overall project.

2. We have posted them to a special contest album on Facebook that can be found by clicking here.

3. The entries with the most likes are the winners. We have three cash prizes: 1st gets $500, 2nd gets $250 and 3rd gets $100.

Checks will be mailed to the winners within one week of the contest closing.

Good luck and happy voting!

 

A rose by any other name…

We take naming our product seriously. Very seriously. I mean, look at our past names: Peeping Tom, Curious George, Jiminy Picket… Very serious indeed!

This is why we need your help. If a rose by any other name would not smell as sweet, a fence panel by any other name would not look as good. Right? Ok, maybe not, but still, have some fun with us by taking our polls to help us name our new ornamental aluminum fence panels!

(If you like two names from the same batch, you can vote for two.)

Aluminum Fence Panel #1

 

[poll id=”3″]

Aluminum Fence Panel #2

 

[poll id=”4″]

WamBam Traditional: Designed to Simplify

We’re excited to launch a new line of product: WamBam Traditional.

This new line is installed the traditional way- by digging holes and pouring concrete. For a company that’s so big on digless fence, you may be wondering why we’re offering a traditionally installed line that is not “Fence that’s fun to install” as our digless fence tagline so proudly declares.

Like the beginning of everything, it starts with a story.

We’re proud of our relationship with Tier 1 retailers such as HomeDepot.com. These are great companies that we are honored to partner with to sell our product. When we launched our original WamBam digless fence line, we charged ahead with these name brand accounts, and flooded them with 54 different items. The more the merrier, right?

Wrong.

Unlike selling widgets online,  our digless vinyl and aluminum fence systems require some education for the end consumer to understand. It also requires a great deal of components to do a complete project- from posts to panels to gates to caps to anchor kits.  Trying to force a project-based product into their systems resulted in problems. It was difficult to properly educate their customers on digless fence. Customers weren’t sure why they needed digless anchor kits, or worse, weren’t aware that posts needed to be ordered separately and simply didn’t order them. The project-based product–combined with the unique digless installation method–resulted in an abnormal amount of uneducated and frustrated customers who weren’t able to simply order a digless fence correctly online.

So we needed to simplify. That was the goal. Our current program was a little like fitting a round peg in a square hole in their dot com platforms, and as a result, it was clunky and cumbersome for the average user browsing www.homedepot.com for vinyl fencing to simply order our fence (and any fence, for that matter!) online.

So we axed all the items, and re-birthed just a couple of our best sellers with some major changes. The panels come in a one-box unit that also include a post and a post cap. The install method is traditional so customers don’t have to wonder what the heck an anchor is and why they need to order it. These changes  made it simple for our resellers to merchandise online, which in turn will make it easier for the end customer to order and understand.

Don’t get us wrong- we are still just as passionate as ever about WamBam digless fence. It’s a game changer, and people love it. Soon you’ll see an upgrade on our site making it easier to purchase all the components required for your digless fence. Plus, we love the fact that we can talk to our customers and ask them questions.  Qualifying customers helps us ensure that we are a good fit and that they will have a great experience.  However, in the world of major dot com retailers, we feel that the new WamBam Traditional line is much better suited for them because of its simplicity.

The new line is now available on www.homedepot.com and soon will be on other name brand websites you know and trust. Below are product video demos for the new line which will be found on these sites. You can throw some virtual tomatoes at Denise!

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