Every once and a while we get the chance to give back.  We are always happy and proud to assist our customers, but this case was especially moving!

This customer is a mother to several children, one of which has autism. As the child grew, he would periodically run away from the house. This mom would have to chase him down, leaving her other young children unsupervised. Taking the kids to play outside became exceedingly difficult and rare as the child grew older.

A fence was clearly a necessity. Yet it was not recognized as necessary by the foundations that would usually provide support for this mother. After 4 years of trying to secure funding for a fence, she decided to give us a call.

After hearing her story, we knew we had to help. We were able to donate a Steady Freddy fence so the kids could play safely in their yard. The results were more impactful than we were able to understand at the time. This customer told us,

“The fence has given me the ability to work more and play with my children. And if that wasn’t enough, it also gave me the ability to make dinner while the children play, do a load of laundry, have a full cup of coffee, feel more like a regular parent.”

We are so grateful to all our customers. Without you, we would not have been able to give back like this. We are also grateful to our incredible employees who work hard to give our customers great service. Finally, we wish this family many nights of backyard fun!

We have been experiencing unprecedented sales volume, and as much as we hate to admit it, we just can’t keep up. We are sorry for the inconvenience and working hard to clear the backlog.

We are able to complete orders for the following product:

• Plain Jane Vinyl Fence

Following is a list of approximate dates of when our fence styles will be in stock. Please keep in mind that in many instances product is moving so quickly that upcoming shipments are getting sold in advance, so the below dates are a guideline only. For more information or to reserve future inventory, please call a project consultant at 877.778.5733.

• Jiminy Picket Vinyl Fence (Aug 31)
• Slim Jim Aluminum Fence (October 8)
• Handy Andy Aluminum Fence (August 29)
• 5ft. Vinyl Post (September 18)
• Vinyl Surface Mount (September 18)
• Universal Vinyl Angle Helper Kit (October 20)
• Nantucket Vinyl Picket Fence (September 12)
• Nantucket Vinyl Picket Gate (September 24)
• Sturbridge Vinyl Yard and Pool Fence (September 12)
• Sturbridge Vinyl Yard and Pool Gate (September 12)
• No-Dig 4ft. Vinyl Fence Post with Anchor and Cap (September 12)
• Washington Vinyl Garden Fence Kit (September 11)

During these difficult times, we feel grateful that we are in this predicament, but it’s still causing a lot of stress. We know this is disappointing for our customers, and since we strive to give our customers a good experience, the fact that we can’t get people the product they need is weighing heavily on us. We ask for your patience during these times and assure you that we are doing everything we can to get our stock levels back up.

Our team is growing! Want to join us?

We are expanding our team and hiring for a variety of positions. Our recruiting website nychbrands.com talks more about our culture, open positions, and the application process.

Our application process is more involved than average, and there’s a reason for this- it’s a great way for us to filter candidates. If people can’t be bothered to follow instructions on an application form, then they probably will not be a fit for our company. We also ask all candidates to submit a brief video telling us about themselves.

Why We Ask Job Candidates For a Video

1. We allow people to submit their video by either uploading a file or posting a link. We do not provide instruction on how to do this. One of our company culture mantras is “Everything is Figureoutable.” If someone cannot be bothered to figure out how to submit a video file or link, this is a very good indicator that they aren’t going to last in our culture.
2. Submitting a video takes some time.  If someone is truly interested in a position at our company, they will be willing to jump through a few hoops. If people don’t want to put forth the effort, that communicates to us that they aren’t overly interested.
3. Some of our positions require excellent verbal communication skills. A video helps us determine what kind of communicator applicants are.

When we post jobs on traditional job sites, we can can get up to hundreds of applicants. Asking applicants to submit a video is a great way to whittle down the list.

Learn more about our culture and application process on our Nych Brands website.

These are unprecedented times. Like almost everyone else in the world, we at WamBam Fence and Zippity Outdoor Products are grappling with this new reality.

We have always taken customer service very seriously and our goal is continue to prioritize our customers. We do need to ask for a bit of grace during these times. All our office staff is working from home which is causing things to be less fluid. We have a lot of great tools to communicate and collaborate, but our company culture has been built on working together in person, so this is an adjustment for everyone and does slow down our ability to respond as quickly as we used to.

We have also seen an increase in demand for our products as more people are staying at home. With kids being out of school, people need to prioritize backyard safety with easy-to-install fence options. We are grateful to be able to offer solutions, but because of the increased demand, this could impact you, our customer, in two ways:

1. It may take us longer than we would like to get back to you. This applies to quotes, sample kits, questions and parts requests.
2. It may up to 5 business days to ship your product.

Our goal has always been to quote, respond to inquiries, and ship within one business day, but right now we are not able to meet these goals. We are sorry if you have to wait, but please know that you are important to us, and we will respond to inquiries and ship product as soon as we can.

We appreciate your business and your patience during these times.