During business hours and sometimes beyond, we're online
We are open Monday - Friday from 8:30 to 5:00pm EST.
Send us an email. We will promptly reply in one business day
Easily search our technical documents to find quick answers to your assembly and installation questions
Find information on a variety of topics from missing or damaged parts to your order status
We are proud to offer a limited lifetime warranty on our product. We really hate boring fine print, but our lawyers informed us that we can't rewrite our warranty in a fun, zany way, so grab a cup of coffee before you read this or you might fall asleep. Click here to view a PDF.
"WamBam Fence Inc. warrants to the original owner that all of our products will be free of manufacturing and material defects. Our vinyl fencing products will not peel, flake, blister, corrode, rot or abnormally discolor when subjected to normal use and proper installation procedures. Likewise, the powder coating finish on our aluminum fences will not peel, crack, chip, or blister for as long as you own the fence.
This warranty does not cover damages caused by improper use, application, or installation; abuse; alterations; negligence; vandalism; or acts of God. The warranty also does not extend to the normal weathering, slight discoloration, or chalking caused by prolonged exposure to the elements, mildew, or air pollution. There is no other express warranty except that stated herein.
This lifetime warranty is intended to cover original owners only and is not transferable. The original owner is covered by the warranty for as long as he owns and resides in the property on which the product was first installed. In the event of commercial or otherwise non-residential use, WamBam limits this product warranty to 30 years with a starting date of the original day of installation.
In case of a warranty claim, the owner must provide WamBam Fence Inc. a written notice specifying the nature of the defect, along with proof of purchase, within 30 days of the failure. WamBam Fence Inc. reserves the right to inspect the material in question to determine the validity of the claim.
Defective material must be shipped to WamBam Fence Inc. for inspection freight pre-paid. If the product fails to conform to this warranty, WamBam Fence Inc. will replace or repair the defective material at its discretion. WamBam Fence Inc. shall not be liable or responsible for labor charges or other expenses whatsoever in connection with removal or installation of either the original or replacement product.
The above constitutes the complete limited lifetime warranty by WamBam Fence Inc. and no other agreement, written or implied, is valid. No person is authorized to change or modify this warranty. Recoveries for consequential or incidental damages are hereby excluded.
Send all claims to: WamBam Fence Inc. 6935-K Reames Rd, Charlotte NC, 28216