During business hours and sometimes beyond, we're online
We are open Monday - Friday from 8:30 to 5:00pm EST.
Send us an email. We will promptly reply in one business day
Easily search our technical documents to find quick answers to your assembly and installation questions
Find information on a variety of topics from missing or damaged parts to your order status
Need help? Take a deep breath, because we're here for you. You can call us at any time M-F 8:30am-5:00pm at 877-778-5733. If you catch us outside of business hours, leave a message and we'll get back to you the next business day. You can also email us.
We're just a phone call away or we have a comprehensive knowledge base. You can find all our installation guides here, and our Murphy's Fence Laws guides answer a lot of questions regarding nuances you may encounter when installing your fence project.
If you are need in technical assistance outside of normal business hours, please call our business line (877-778-5733) and press 3. Follow the prompts and someone will get back to you as soon as possible.
You should have received a tracking number via email to track your order, but our Logistics Superstars will be happy to help you. Give us a shout or email us here for help regarding your shipment.
We offer hassle-free returns.
Don't worry about getting the runaround. We'll make it right, no questions asked. Simply call 877-778-5733 or email us.