Customer Care Center

Need help? Take a deep breath, because we're here for you. You can call us at any time M-F 8:30am-5:00pm at 1.877.778.5733. If you catch us outside of business hours, leave a message and we'll get back to you the next business day. You can also email us

Technical Support

We're just a phone call away or we have a comprehensive knowledge base. You can find all our installation guides here, and our Murphy's Fence Laws guides answer a lot of questions regarding nuances you may encounter when installing your fence project.

After Hours Emergency Technical Support

If you are need in technical assistance outside of normal business hours, please send a text to 516-305-1489. Someone will call you back shortly.

Where is My Order?

You should have received a tracking number via email to track your order, but our Logistics Superstars will be happy to help you. Give us a shout or email us here for help regarding your shipment.

Returns?

We offer hassle-free returns.

Missing or Damaged Parts?

Don't worry about getting the runaround. We'll make it right, no questions asked. Simply call 1-877-778-5733 or email us.