During business hours and sometimes beyond, we're online
We are open Monday - Friday from 8:30 to 5:00pm EST.
Send us an email. We will promptly reply in one business day
Easily search our technical documents to find quick answers to your assembly and installation questions
Find information on a variety of topics from missing or damaged parts to your order status
With most fence installs, some degree of customization is required to fit your application. Our panels come knocked down which makes it very easy to resize and customize as needed. If you need to shrink a panel, you simply trim individual pieces as required with a saw. See this article in our knowledge base for more information or click here to see some pictures on our blog.
Even better, you can create your fence with the style and design that you like. Our Jiminy Picket, Peeping Tom and Big Ben fences can be cut to a concave or convex style. Our installation guides clearly outline how to measure the pickets to get your desired look.
In short, sometimes a "one size fits all" approach is not the best, and we believe this is the case with your fence. When you buy pre-assembled panels, the install is very unforgiving because if you need to make any adjustments, you have to trim the whole panel, which can be very difficult when dealing with large panels. To see a video of a do-it-yourself couple installing a WamBam Fence, click here.