the questions you're dying to ask

Do you have a question not addressed here? Try searching our knowledge base or email us or call us at 877.778.5733.


  • How does it work?

WamBam's fence is digless because we use a special anchoring system to drive pipe into the ground. Click here for more detailed information or watch a technical video here.

  • How do you know it works?

Just the facts, Mam...

  1. Over one hundred thousand feet of vinyl fencing is installed this way in Western Canada. In fact, very few professional fence installers in this area even install vinyl fence with a  concrete footing anymore.
  2. Field tested by dozens of professional contractors for over 12 years.
  3. Click here to see Clever Joe talk more about this.
  • If it's so great, why isn't everyone installing fence this way?

Does your Grandmother still write letters by hand and post them? What about people who still use a hand-written day planner? Or those who carry a pager? (Ok, the pager example went a bit far. If you do know anyone that carries a pager, distance yourself immediately.)

Simply put, some people do things the old way because it's always been done that way and that way does work. They don't realize that the new way can be better, more fun, easier, and more efficient.

WamBam's fence system is thinking outside the box, and it works. The truth is that more and more people are embracing the idea as this movement spreads. It's been around for ages, and is slowly but surely getting traction. Think of it as Fence Installation 2.0 (I bet Steve Jobs would have install his fence this way).

The final consideration is that professional fencers have invested so much in expensive machinery to dig holes that it's hard for them to stop using their beloved toys. Click here to see Clever Joe talk more about this and click here to see Clever Joe talk about why the WamBam way is better.

  • Will WamBam Fence work in rocky ground?

This is a loaded question because it depends on a lot of things. How rocky is your ground? If you're dealing with solid rock, then it is going to be very difficult, just like installing fence the traditional way with an auger is. Having said that, there are things you can do to overcome obstacles like these. Click here to see Clever Joe talk more about this.

We know you're not dumb and want to give you the courtesy of a detailed answer, so check out page 6 of our "Murphy's Vinyl Fencing Laws" guide. The short answer is that yes, it will work, but may require some jerry-rigging.

  • Will WamBam Fence work in high wind areas?

Another loaded question. Yes, our fence handles wind. But geez, if a tornado or hurricane can take down a house, it can take down anything, including a fence.

We're in the middle of wind load testing right now and we have computer simulated results from engineers. The past performance of the product shows us that provided your ground is stable, our product performs better than traditionally installed fence, and we can back that up with a video here (for more information on dealing with unstable ground, see page 11 of Murphy's Fence Laws). This is because our fencing is reinforced with steel pipe. There are some things you can do to further stabilze your fence if you live in an area with exceptionally high winds, and this is outlined in greater detail in our How to Hurricane-Proof Your Vinyl Fence guide. You can also purchase metal post stablizers. There are certain areas of the country where there are strict bylaws against erecting fence due to hurricanes and whatnot, and our fencing is no exception to this.

  • Can I use another manufacturer's panels with your anchor systems?

Now why would you want to do that? Sure, big box fencing panels are a bit cheaper, but you get what you pay for, and you need more panels (click here for a cost comparison). Check this video out to see what the differences are.

If you insist on using another manufacturer's panels, then yes, you can use our digless anchoring system. It's not totally cut and dried, so click here for some things to need to know first.

But please, if you do choose to go this route, please be kind and don't tell your friends it's a WamBam Fence. We have a reputation to uphold. ;)

  • Can I buy your fencing at traditional retail outlets?

We want to save you the hassle of borrowing your buddy's truck and fighting with large boxes at the store, so no, you can't. So make yourself a coffee, throw your feet up on your desk, make a playlist in iTunes and buy your fence from the comfort of your home. UPS will deliver it in a few days.

If you're skeptical of the product, give us a shout. Many of our customers purchase a little sample kit to see what it's about first, and find that this satisfies their curiousity. And hey, we have no minimum orders, so feel free to buy a panel or two as a little test. If you don't like it, you can return it for a full refund.

  • What is your return policy?

We expect that you will be completely delighted with your purchase. If for some reason you are not, we offer a full, 100% risk-free money back guarantee if the unused product is returned within 30 days of purchase. Click here for more information.

  • Can I mount your posts to a deck, patio, or other surface?

Absolutely! Please see this page for detailed information.

  • Can I use a generic post pounder purchased at a big box store, or do I need to use your Post Pounders?

We offer several Post Pounder options and you are more than welcome to use a generic one from your local big box store. Just know that a generic one will require a bit more work and muscle to drive your pipes into the ground. Click here to see a video of our pounders in action.

  • Is your vinyl co-extruded or mono-extruded?

Our vinyl is mono-extruded 100% virgin vinyl. It's as white on the inside as it is on the outside. This means that if your fence gets scratched, no yellow or gray will show in the scratch because it's white all the way through.

  • Are your bottom rails reinforced with aluminum?

For two reasons they are not. Firstly, extensive research and testing determined that our 7ft panels will perform without sagging (or smiling) over the lifetime of the product without requiring aluminum reinforcement. If our fence panels were 8’ long (and not 7’) this would not be the case and they would require aluminum reinforcement. Secondly, our rails were engineered with internal webbing structure that was designed to replace aluminum reinforcement. This is important because aluminum reinforcement adds costs that would just drive up the price of your fence without really being necessary. That being said, if you live in a hurricane wind zone and need to reinforce with galvanized steel or aluminum because of code requirements, please call us as we have a solution for you.

  • Can I make a double gate?

If you have a larger opening than 50" that you need to have gate accessible, you have two options:

   1) If your opening is less than 100" you should be able to use two of our standard swing gates to accommodate.

   2) If your opening is greater than 100" you can order a standard fence panel consistent with your fence style and use that fence panel along with our standard gate systems (minus rails and pickets) to create a custom gate width.

  • Please use large WamBam anchors for gates.
  • For larger opening than 50", please install a standard 48"deep x 12" diameter concrete footing.
  • Ensure that you hang your gate off a post that has an adjoining fence panel. See gate instructions for more details.
  • Do you ship to Canada?

Being Canadian ourselves, we love to help out fellow Canadians. Unfortunately, customs and duty fees don't make it as easy as we'd like. We are absolutely able to ship to Canada, but the product will cost you more in shipping and duty fees. Email us or call us at 877-778-5733 so we can tell you exactly how much. Our long term goal is to store product in a warehouse in Canada to alleviate these issues.

  • What about ground that has been backfilled?

If your ground has been backfilled with chunks of concrete or any other materials that can create pockets under the ground, the WamBam system is not the way to go. Our system is ideally designed for virgin soil like clay. Underground pockets of air created by incongruous materials will not provide enough structural integrity for our pipe anchors. If you ground has been backfilled with clean fill, but has not been mechanically compacted or given enough time to settle, this could pose problems as well.  In these cases we would recommend you dig traditional concrete footings. For more information, please see our "WamBam No No's" manual or read this technical article.

 

  • What about pre-existing concrete?

If your concrete is less than 6” thick, the WamBam system allows for a very strong and clean installation solution. Drill a 1 5/8 hole directly through your concrete using a hammer or core drill. Pound your 15/8 pipe anchor directly through that hole into the earth either 3’ or 4’ deep, depending on your anchor size. The hole will be neat, tidy and tight, allowing for a worry-free installation.

 

Please see page 17 of our Murphy’s Fence Laws guide for more information, view this technical document, or click here for more information on surface mounting.

 

  • What is the "WamBam Traditional" line I have seen on major ecommerce sites?

We do have another line of fence that is installed the traditional way (digging holes and pouring concrete) as our large dot com resellers needed a very simplified boxed vinyl fence program for their customers. To read all the details on this program and line, please read this blog entry.

  • Can I paint your vinyl fence panels?

Now this is a tricky question. Most people buy a vinyl fence because it's maintenance free. The minute you paint it, you're creating problems for yourself. It voids the warranty. It requires a lot of paint to actually change the color. And worst of all, you'll need to re-paint it more often than you would like to. Because of all this, we don't recommend it. However, if you really, really have a burning desire for a WamBam Fence of another shade, you'll want to paint it with special epoxy-based paint Fusion by Krylon. But really- while it's possible, we don't recommend it.

  • Can I use my existing chain link fence posts to install your fence?

In a rare case, this will work. Make sure that you meet the following criteria:

1. Your existing posts have to be less than 7ft apart.

2. Your existing posts have to be 2mm thick pipe no greater than 1-7/8in ouside diameter (this is not traditional chainlink tubing).

3. If you have gates, there are probably going to be opening conflicts. Make sure you think this through!